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Store terms

Terms and Conditions

The terms that apply when browsing and purchasing from the VOEX store.

EU storeClear policiesCustomer support

Last Updated: December 4, 2024

Welcome to the VOEX Online Shop!

These Terms of Service outline the rules and regulations governing your use of our website located at voexvape.com and the services we offer. Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms.

1. Agreement to Terms

These Terms apply to all users of the Website, including browsers, vendors, customers, merchants, and contributors of content.

2. Age Restriction

You represent that you meet the legal age requirement applicable to the products and your place of residence.

3. Prohibited Uses

You may not use our products, services, or Website for any unlawful purpose or violate any laws in your jurisdiction. You may not transmit harmful code that could disrupt the Website or related services.

4. Termination

We reserve the right to refuse service to anyone for any lawful reason. A violation of these Terms may result in termination of access to the Service.

5. General Conditions

  • Information other than card details may be transferred across networks as required to provide the Service. Card information is encrypted during transfer.
  • You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without written permission.
  • Headings are for convenience and do not limit these Terms.

6. Information Accuracy

We are not responsible for the accuracy, completeness, or timeliness of information made available on the Website. We may modify content at any time.

7. Modifications to Service and Prices

Prices are subject to change without notice. We may modify or discontinue the Service or any part of it, subject to applicable law.

8. Products or Services

  • Products may be available exclusively online and in limited quantities.
  • We try to display product colours and images accurately but cannot guarantee every screen’s representation.
  • We may limit sales by person, geographic region, or jurisdiction.
  • Returns and exchanges are governed by our Refund Policy.

9. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information and to update it when needed.

10. Optional Tools

We may provide access to third-party tools over which we have no control. Such tools are provided “as is” and “as available.”

11. Third-Party Links

Our Service may contain third-party materials or links. We are not responsible for their content, accuracy, or practices.

12. User Comments and Feedback

We may use comments or feedback submitted to us as allowed by law. We may remove content that is unlawful, offensive, or violates these Terms.

13. Personal Information

Your submission of personal information is governed by our Privacy Policy.

14. Errors, Inaccuracies and Omissions

Occasionally information may contain errors, inaccuracies, or omissions. We reserve the right to correct them and update or cancel orders where permitted by law.

15. Additional Prohibited Uses

You may not use the Website to violate laws or third-party rights, submit misleading information, distribute malware, collect others’ personal information unlawfully, spam or phish, scrape without authorization, or circumvent security features.

16. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the Service is provided “as is” and “as available.” Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

17. Indemnification

You agree to indemnify VOEX Online Shop and its service providers against claims arising from your breach of these Terms or violation of law or third-party rights, to the extent permitted by law.

18. Severability

If any provision is unlawful or unenforceable, it will be severed and the remaining provisions will remain effective.

19. Termination

These Terms remain effective until terminated. We may terminate access if we believe these Terms have been violated.

20. Entire Agreement

These Terms and the policies posted on the Website constitute the agreement governing use of the Service.

21. Changes to Terms

We may update these Terms by posting changes on the Website. Continued use following an update constitutes acceptance where allowed by law.

22. Contact Information

Questions should be sent to service@voexvape.com.

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